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Yancheng Cross Machinery Manufacturing Co., Ltd.
Custom Manufacturer
18yrs
Jiangsu, China
Main categories: Rotary Tiller, Mower, Farm Machine, Excavators & Accessories, Skid Steer Loader Attachment
Full customizationAnnual export US $32,495,551Global export expertiseFinished product inspection
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Yancheng Cross Machinery Manufacturing Co., Ltd.

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Performance
3.9/5
Acceptable17 reviews
  • ≤5h
    average response time
  • 77.3%
    On-time dispatch rate
  • US $60,000+
    {0} orders
Supplier capabilities
Verified by
Drawing-based customization
Sample-based customization
Raw material identification and traceability
Finished product inspection
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by TüVRheinland
Overview
Company registration date2009-07-06
Floor space(㎡)99838
Annual export revenue (USD)32495551
Accepted languagesEnglish
Years exporting17
Years in industry17
Certifications
2006/42/EC
M.2015.103.51...
2006/42/EC
M.2025.206.C1...
2006/42/EC
M.2025.206.C1...
Production capabilities
Production lines5
Production machines130
Quality control
Product Support traceability of raw materialsYes
Product inspection methodInspection of all products
Quality control conducted on all production linesYes
QA/QC inspectors6
Trade background
Main marketsNorth America(56%), Southern Europe(15%), Western Europe(12%)
Main client typesBrand business, Retailer, Engineer, Wholesaler, Manufacturer, For private use
R&D capabilities
Customization optionssample processing, graphic processing, customized on demand
New products launched in last year85
R&D engineers10
R&D engineer education levels8 graduate, 2 juniorCollege
Reviews (17)
3.9 /5
Acceptable
  • Supplier service
    3.8
  • On-time shipment
    4.0
  • Product quality
    4.0
I purchased a mini excavator from YANCHENG CROSS MACHINERY MANUFACTURE CO., LTD. (YCMM). Before payment, YCMM's communication was excellent. However, after delivery, I found multiple issues, including hydraulic leaks, very jerky controls, and poorly labelled fuel and hydraulic tank caps.  Thankfully, my mechanical background allowed me to repair most problems myself.The biggest issue is the rubber tracks repeatedly coming off.  The manual supplied is for a different machine, poorly written, and missing the track adjustment section. Despite the excavator being sold with a one-year warranty and after-sales support, my request in mid-June 2026 for help with the track issue has received no useful solution. YCMM only advised that the missing manual page was unavailable. My experience is that YCMM provides good communication before payment but very poor after-sales support. I cannot recommend this company unless they improve their quality control, documentation, and customer service.
    worst customer service and company integrity.

      Response from supplier:

      Firstly, regarding your complaint about receiving an empty package, we have immediately processed a full refund for you. Secondly, we are currently actively negotiating with the logistics company to try to obtain corresponding compensation. Additionally, based on the damage of the outer packaging, the tear on the bag shows clear signs of being torn by human hands. Although we have doubts about the situation where the package was damaged by someone, out of trust in you and responsibility, we still completed the refund process for you.
      05 Jul 2026
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